ftrack is a cloud platform comprising of many different services. All of these services need to be available to users for ftrack to work properly. In some scenarios, your company may want to restrict internet access whilst retaining access to ftrack. Below is an overview of the different fully qualified domain names (FQDN) that are part of the ftrack cloud platform.

Please note different services are required to be restricted depending on if your ftrack site is hosted in China. Most sites will end in ftrackapp.com, in which case please see the Regular list below. However, if your site ends in ftrackapp.cn, then please see the China section below.

Regular

Service

FQDN

Protocol

ftrack

<your-workspace>.
ftrackapp.com

tcp/443

ftrack CDN

ftrack-spark.ftrackapp.com

tcp/443

Media

ftrack-europe.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-asia.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-asia-south.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-australia.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-brazil.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-us-east-1.
s3-accelerate.

amazonaws.com

tcp/443

ftrack-us-west-1.
s3-accelerate.

amazonaws.com

tcp/443

Thumbnail CDN

cdn-eu1.ftrackapp.com

cdn-eu2.ftrackapp.com

cdn-eu3.ftrackapp.com

cdn-us1.ftrackapp.com

cdn-us2.ftrackapp.com

cdn-us3.ftrackapp.com

cdn-asia1.ftrackapp.com

tcp/443

China

Service

FQDN

Protocol

ftrack

<your-workspace>.
ftrackapp.cn

tcp/443

ftrack CDN

ftrack-spark.ftrackapp.cn

tcp/443

Media

ftrack-china-hangzhou.

oss-accelerate.

aliyuncs.com

tcp/443

Thumbnail CDN

cdn-china1.ftrackapp.cn

tcp/443

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