ftrack is a cloud platform comprising many different services. All of these services need to be available to users for ftrack to work properly. In some scenarios, your company may want to restrict internet access whilst retaining access to ftrack. Below is an overview of the different fully qualified domain names (FQDN) that are part of the ftrack cloud platform.
Please note: Different services are required to be restricted depending on if your ftrack site is hosted in China. Most sites will end in ftrackapp.com, in which case, please see the Regular list below. However, if your site ends in ftrackapp.cn, then please see the China section below.
Regular
Service | FQDN | Protocol |
ftrack | <your-workspace>. | tcp/443 |
ftrack CDN | ftrack-spark.ftrackapp.com | tcp/443 |
Media | ftrack-media.ftrackapp.com | tcp/443 |
Thumbnail CDN | cdn-eu1.ftrackapp.com cdn-eu2.ftrackapp.com cdn-eu3.ftrackapp.com cdn-us1.ftrackapp.com cdn-us2.ftrackapp.com cdn-us3.ftrackapp.com cdn-asia1.ftrackapp.com | tcp/443 |
China
Service | FQDN | Protocol |
ftrack | <your-workspace>. | tcp/443 |
ftrack CDN | ftrack-spark.ftrackapp.cn | tcp/443 |
Media | ftrack-china-hangzhou. oss-accelerate. aliyuncs.com | tcp/443 |
Thumbnail CDN | cdn-china1.ftrackapp.cn | tcp/443 |
Please note: Some of the sites ending with ftrackapp.com will currently still need to use for Media the old regional domain (FQDN):
If you are not sure what applies to your site, please contact us at support@ftrack.com, and we are happy to sort you out.
Service | FQDN | Protocol |
Media | ftrack-europe. amazonaws.com | tcp/443 |
| ftrack-asia. amazonaws.com | tcp/443 |
| ftrack-asia-south. amazonaws.com | tcp/443 |
| ftrack-australia. amazonaws.com | tcp/443 |
| ftrack-brazil. amazonaws.com | tcp/443 |
| ftrack-us-east-1. amazonaws.com | tcp/443 |
| ftrack-us-west-1. amazonaws.com | tcp/443 |