What is ftrack Review?

ftrack Review is a collaborative cloud-based application that helps content creators efficiently communicate with clients on a project. Media is securely uploaded to the cloud for a review session. Clients join a review session using a unique URL that's sent to their email address and can easily provide feedback by annotating directly on to the media and writing comments which are timestamped to that specific frame. Say goodbye to endless email threads. All feedback is done entirely inside ftrack Review. As all comments are in context, communication is efficient and eradicates any confusion or misunderstanding.

What does each user get?

  • 1 user profile
  • 20 GB of cloud storage
  • Unlimited projects
  • Unlimited reviews
  • Unlimited collaborators (clients joining a review session)

The only limitation is storage and number of users that can access the account. Each person that needs to access and manage projects requires an account. So, if three people need access, they need to have 3 user licences, which gains them 60 GB in total of storage.

What is a collaborator?

A collaborator is a client who only has access to join a specific review to provide feedback. Collaborators can add comments and annotate media in review sessions that have been shared with them. An unlimited number of collaborators can be added to a review session for free.

What are the benefits of using ftrack Review?

  • Supports a wide range of media types; video and images
  • Improve communication on creative projects
  • Collaborate with anyone in the world
  • Clients can provide feedback without needing to sign up for an account
  • Clients can provide feedback on any file type with no installation required
  • Draw directly on frames


Who is ftrack Review for?

ftrack Review is suitable for any content creator that needs to receive feedback and approval on a media project. Providing feedback via email is an inefficient process that wastes a lot of time. Providing feedback directly in ftrack Review keeps all comments in context to ensure everyone is on the same page and nothing is misunderstood.

The agnostic nature of ftrack Review means media is not limited to video, still images, PDFs, PSDs, AI files and many other file types are supported for review. The ease of use makes ftrack Review suitable for any creative professional. From marketing teams fine tuning a campaign to filmmakers adding the final edits to a promotional video.

What video format do you recommend?

Almost any video format is accepted. When uploading the video, we convert it for easy playback. For maximum performance and quicker loading, we recommend uploading mp4 in 1080p at 4 Mbps bitrate. Higher bitrates and other formats are accepted, but keep in mind the connection speed of your client.

What sort of media does ftrack Review accept?

ftrack Review supports a wide range of formats.

Image: jpg, jpeg, tiff, tif, png, webp, bmp, arw, nef, orf, rw2, ai, svg, eps, pdf, psd, dicom, cr2, dcm, gif

Video: 3g2, 3gp, asf, avi, drc, flv, m2v, m4p, m4v, m4v, mkv, mng, mov, mp2, mp4, mpe, mpeg, mpg, mpv, mxf, nsv, ogg, ogv, qt, rm, rmvb, roq, svi, vob, webm, wmv, yuv

Why does a review have an expiration date?

Adding an expiry date to a review is an added security measure to stop access to the review session once the date has passed. The review won’t be deleted once expired. The expiry date can be amended to any date to close or re-open the review for external collaborators to view.

How can I download media?

When setting up a review session, there is an option to allow downloads of the media in the details tab. Simply toggle on or off Allow download of original media. Any collaborator invited to the review session would be able to download the original media from the review session. Access can be revoked simply by toggling off at any time.

How to version up a file?

Uploading media with the same file name as previously used will automatically version up the asset. Newer versions will be stacked on top and the version number which is displayed below the title will increase. Versions can be split to be treated as a separate version by clicking on the menu of the asset (three dots on the top right) and selecting Unversion.

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