A review session is a collection of media on which collaborators can leave their feedback. It can only be accessed at specific times through uniquely generated invites sent to each collaborator.

After following the special link in the invite, a collaborator is presented with the review page.

Tip: The user interface for review collaborators works just as well on the go as it does on desktop, with mobile/touch device support.


Clicking an item in the playlist at the bottom will cause the selected item to be either played or displayed (depending on file type) in the viewing area above it.

Use the on screen controls to play/pause media or to jump to a specific time in the currently loaded media. In addition, clicking on the playing media will cause it to pause.

Tip: Use the following keyboard shortcuts to speed up your work:

  • Left/Right arrows  to step between frames.
  • Ctrl + Shift + Left/Right arrows  to step between items in the timeline.
  • Spacebar  to play/pause a video clip.

Feedback added to a video clip is visible as colored circles on the timeline. This makes it easy to see which portions of the video have the most feedback and who has commented, as each collaborator is associated with their own color. You can find out which collaborator is assigned which color by looking at the left edge of the comment in the feedback panel.

Clicking any of the left or right arrows at either side of the viewing area will navigate between the items on the timeline.


Feedback can be added at any time by writing a comment in the text field below the viewer or by annotating the currently displayed video or image using the annotation tools. Display the annotation tools by clicking the brush at the right in the comment field.

Annotations made on a frame will automatically be attached as a file to a comment upon submit.

A collaborator can also mark an item as either approved or requiring changes by toggling the relevant status buttons.

Note: Each collaborator has their own approval status for each item in the timeline so no need to worry about disagreements between collaborators!

Tip: Annotations can also be enabled via the keyboard shortcuts:

  • B  to activate Brush tool.
  • A   to activate Arrow tool.
  • C to activate Circle tool.
  • S  to activate Square tool.
  • E  to activate Eraser tool.

Zoom and pan

Zooming and panning can be done using the Zoom and Pan tools in the interface.

Tip: Zoom and Pan can be activated via keyboard shortcuts:

  • Z  to activate Zoom in/out tool.
  • ALT  toggle between zoom in and out if Zoom tool is enabled.
  • H  to activate Pan tool.

Tip: you can pan media by holding down the middle mouse button.


If downloads are enabled by the creator of the review, a download button will appear next to the viewer tools. The original file together with the compressed version can be downloaded if they are available.

Browser support

We try to ensure that client reviews works in as many browsers as possible, but in order to deliver advanced functionality such as annotations we utilize features that are only available in modern browsers. For the best experience we recommend using the latest versions of Google Chrome or Mozilla Firefox.

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