Permission denied on attachments
Fredrik Limsater avatar
Written by Fredrik Limsater
Updated over a week ago

If the attachments directory has the wrong permissions, you may be unable to download or upload attachments and thumbnails. You will see the issue in the ftrack log as well:

IOError: [Errno 13] Permission denied: u'/opt/ftrack_config/data/attachments/a/6/1/1/d850-4936-11e6-a61e-0026b94bafec'

To fix the issue, follow the instructions for restoring permissions.

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