Client reviews can be created from any collection of versions by selecting the Versions, right-clicking and choosing Add to client review > Create new.

Once created, client reviews can be accessed via the list of Client reviews in the left sidebar of the project.

The review can then be opened in two different ways.

Guests can be invited to the review in a number of ways.

All invitees will get a secure link where they can access the content, but it is also possible to add an extra level of security by protecting your review session with a passphrase.

If you set a passphrase on your review session, all invitees will be forced to fill in the passphrase in order to access the review session.

You can adjust the passphrase settings either during the initial setup, or any time during the review in the Settings tab.

Feedback left by the collaborators on the content can be retrieved at any time by clicking Generate report at the bottom of the right pane.

Comments and annotations as well as status changes are included in the report and can be opened as a PDF file via the Jobs menu in the top bar.

When you’ve got feedback from your clients that you want to share with the team you can transfer selected information from the review session to ftrack.

The Transfer feedback step is important, as it allows you to choose which feedback to include, and which to remove.

Sometimes feedback from a client might be unclear, or even unhelpful, and you may not want to send it all to your artists, so this step allows you to select only the feedback you need, or to add extra notes if required.

Navigate to your review session and click Transfer feedback to start configuring what information to transfer.

Next, you need to select what feedback to transfer.

Select notes to transfer from the review session.

All annotations will be transferred along with their corresponding notes.

Anything with a purple tick will be included in the transfer, but you can deselect any note or annotated frame.

If all the feedback is required for transfer, use the Select all checkbox.

You can choose to transfer notes as completable by selecting the Transfer notes as completable checkbox.

The Statuses can be updated on either Versions (default) or the related Task.

For that, go to the System settings > Review & player > Settings, to change what status to update.

You can change the status of selected items based on the given invitee feedback.

If any feedback is Require changes you can set all selected items to the selected status, and if all feedback on selected items is Approved you can set all to the selected status.

Once you’re done, click Start transfer to the right and ftrack will add notes and change statuses according to your configuration.

Notes transferred from a review session will keep the original date and name of the author, and also be marked as a note originally from a review session.

When someone comments on a clip or changes status in a review session, both e-mail and internal notifications will be triggered.

Email notifications are always sent to external collaborators, while internal ftrack users have the ability to decide if they want to receive them or not.

To delete a review session, move your mouse over the review you would like to delete, in the Client reviews menu on the left sidebar. Click the small arrow that appears to the right of the name and select Delete.

You can clone an existing client review session to create a new review session with the same description and collaborators.

To clone a review session, press the Clone session button in the top of the right pane, or by choosing the Clone menu option from the context menu in the project outliner.

If you want to launch an external application from the review session management page or do something else programmatically with the review session, you can launch an action by clicking the Actions button to the right.